gb993 Terms & Conditions — Know Your Rights and Obligations

These Terms & Conditions (the "Agreement") constitute a legally binding agreement between you (the "Player", "User", or "you") and gb993 (the "Company", "Platform", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at gb993.io (the "Platform" or "Service").

By accessing gb993.io, registering an account, making a deposit, placing a wager, participating in a promotion, or using any feature of the gb993 platform, you agree to be legally bound by this Agreement. This Agreement incorporates by reference the gb993 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall terms governing your use of the Platform.

gb993 reserves the right to update, amend, or replace any part of this Agreement at any time. Where changes are material, gb993 will endeavour to notify registered players via the email address or mobile number associated with their account. Continued use of the Platform following the publication of any amendment constitutes acceptance of the revised terms.

If you have any questions about these terms, please contact the gb993 support team before using the Platform. Contact details are provided at the end of this document.

To register and maintain a gb993 account, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age. gb993 does not permit persons under 21 to register, deposit, or place wagers under any circumstances.
• You must be accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited under applicable law.
• You must not be a current employee, contractor, or close family member of any employee or contractor of gb993 or any of its affiliated companies, software providers, or payment partners.
• You must have full legal capacity to enter into a binding agreement. Persons who have been declared legally incapable by a court of competent jurisdiction are not permitted to hold a gb993 account.
• You must not already hold an active or previously suspended gb993 account. Each individual may register only one account.

When registering, you agree to provide accurate, complete, and truthful information including your full legal name, date of birth, residential address, mobile number, and email address. gb993 may require you to verify this information at any time by submitting identity documents including a valid National Identity Card (NID), passport, or other government-issued identification. Failure to provide satisfactory verification documents when requested will result in suspension of withdrawal rights and may result in account closure.

gb993 reserves the right to decline any registration application without providing a reason. Registration does not constitute a contractual obligation on the part of gb993 to provide any specific game, market, promotion, or service.

Each registered player is responsible for the security and integrity of their gb993 account. The following account management rules apply to all players:

• One account per person: Registering or operating more than one account — whether under the same or a different name, mobile number, device, IP address, or payment method — is strictly prohibited. Detection of duplicate accounts will result in suspension of all related accounts and potential forfeiture of balances pending investigation.
• Password security: You are responsible for maintaining the confidentiality of your account password. gb993 staff will never ask for your password by any means. If you believe your account has been accessed without your authorisation, contact gb993 support immediately.
• Account information accuracy: You must keep your registered contact details, including mobile number and email address, current and accurate. gb993 is not liable for communications that fail to reach you due to outdated contact information.
• Account inactivity: Accounts that remain inactive (no login, deposit, or wagering activity) for a continuous period of twelve (12) months may be classified as dormant. gb993 reserves the right to apply an administrative fee to dormant accounts, subject to prior notification. The remaining balance, if any, will be held securely and returned upon verified request.
• Account closure: You may request the closure of your gb993 account at any time by contacting support. Pending withdrawal requests will be processed in accordance with standard procedures. Accounts subject to ongoing investigation may not be closed until the investigation is resolved.

All financial transactions on gb993 are conducted in Bangladeshi Taka (BDT). The following rules govern deposits and withdrawals on the Platform:

4.1 Deposits

• The minimum deposit amount is ৳200 per transaction.
• Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. gb993 may add or remove payment methods at its discretion with reasonable notice.
• Deposits are credited to the player's gb993 balance upon successful confirmation from the payment provider. gb993 is not responsible for delays caused by the payment provider's systems or network issues.
• Players may only deposit funds from payment accounts registered in their own name. Third-party deposits are prohibited and may result in account suspension.
• gb993 does not accept deposits in cryptocurrency, foreign currency, or by credit facilities not explicitly listed as accepted payment methods.

4.2 Withdrawals

• Withdrawal requests will be processed to the same payment method used for the player's most recent deposit, subject to availability. Where this is not possible, gb993 support will assist with an alternative verified method.
• Before any withdrawal is processed, gb993 may require the player to complete identity verification (KYC) and confirm that all applicable wagering requirements have been met.
• gb993 reserves the right to request supporting documentation for any withdrawal, including source-of-funds information for large withdrawals.
• Withdrawal processing times vary by payment method. gb993 endeavours to process withdrawal requests within one (1) to three (3) business days of approval, though mobile wallet withdrawals (bKash, Nagad) are typically processed faster.
• gb993 does not charge processing fees on standard withdrawals. However, the player's payment provider may apply its own transaction fees, for which gb993 accepts no responsibility.

gb993 may offer bonuses, free bets, free spins, reload offers, cashback promotions, and other incentives to eligible players from time to time. The following general terms apply to all promotional offers unless a specific promotion's terms explicitly state otherwise:

• All bonuses are subject to wagering requirements. The specific wagering multiplier (e.g., 20x, 30x) applicable to each offer will be stated in the offer's individual terms and conditions at the time of publication.
• Bonus funds and real-money funds are tracked separately. In the event of a withdrawal request while bonus funds remain active, the bonus funds and any winnings attributed to them may be forfeited unless wagering requirements have been fully met.
• Bonuses are personal and non-transferable. They may not be shared between accounts, sold, or exchanged in any manner.
• gb993 reserves the right to withdraw, cancel, or modify any bonus or promotion at any time. Where a bonus has already been credited to a player's account, gb993 will endeavour to provide reasonable notice before any material change takes effect.
• Only one bonus may be active on a player's account at a time, unless the specific promotion explicitly permits stacking.
• Players who gb993 reasonably suspects are abusing the bonus system — including through the use of multiple accounts, coordinated wagering, or any other form of bonus fraud — may have their bonuses cancelled and accounts suspended pending investigation.
• Wagering contributions from different game categories (e.g., slots, live casino, sports betting) toward wagering requirements will be specified in each offer's individual terms.

The following rules apply to all wagering activity on the gb993 platform, including sports betting, live casino games, slots, and instant-win products:

• All bets are final once confirmed. gb993 does not accept requests to cancel or amend a confirmed wager except in circumstances where a manifest error has clearly occurred.
• In the event of a technical fault, system error, or communication failure that affects the outcome of a bet or game round, gb993 reserves the right to void the affected bets. Any stakes voided in this manner will be returned to the player's account balance.
• gb993 offers games supplied by certified third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. All game outcomes are governed by certified Random Number Generator (RNG) technology or, in the case of live dealer games, physical dealing by trained dealers under controlled studio conditions.
• The published Return to Player (RTP) percentages for all slots and casino games are provided by the game supplier and apply over a statistically significant number of rounds. RTP is a long-term statistical measure and does not guarantee individual session outcomes.
• For sports betting, gb993 reserves the right to limit stake sizes, adjust odds, or restrict markets at its sole discretion. Players placing wagers that gb993 determines to be matched betting, arbitrage, or otherwise systematic in nature may have their betting privileges restricted.
• Any wager placed in excess of the stated maximum stake for a market will be reduced to the maximum without notice. gb993 is not liable for stake amounts that exceed posted limits.

The following activities are strictly prohibited on gb993. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities where required:

• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Using the Platform if you are under 21 years of age or are legally prohibited from gambling in your jurisdiction.
• Opening or operating more than one gb993 account, or operating an account on behalf of another person.
• Exploiting software errors, glitches, or vulnerabilities in any game or platform feature for financial gain. Any winnings derived from a known software error are not payable.
• Engaging in any form of collusion, chip dumping, or coordinated play strategy designed to exploit game mechanics, other players, or the Platform.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, interact with games, or manipulate the Platform's systems in any way.
• Attempting to launder money or process funds of criminal origin through gb993 deposits, wagers, or withdrawals.
• Harassing, threatening, or abusing gb993 staff or other players through any communication channel provided by the Platform.
• Reproducing, copying, distributing, or commercially exploiting any content from gb993 without prior written consent from the Company.

All content on the gb993 platform — including but not limited to the gb993 brand name, logo, website design, game interfaces, graphics, text, software, and promotional materials — is the proprietary intellectual property of gb993 or its licensed suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the gb993 Platform for personal, non-commercial entertainment purposes only. This licence does not extend to any right to copy, reproduce, modify, distribute, publicly display, create derivative works from, or commercially exploit any Platform content without the prior written consent of gb993.

Game content provided by third-party suppliers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and others) remains the intellectual property of those respective suppliers and is governed by their separate licensing arrangements with gb993.

To the fullest extent permitted by applicable law, gb993 shall not be liable for:

• Any loss of funds resulting from a player's voluntary decision to wager on the Platform, including losses sustained during normal gameplay.
• Interruptions to Platform availability caused by maintenance, technical failures, internet connectivity issues, or circumstances beyond gb993's reasonable control (force majeure).
• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, even if gb993 has been advised of the possibility of such damages.
• Acts or omissions of third-party payment providers, game suppliers, or telecommunications operators that affect your experience on the Platform.
• Unauthorised access to your account where gb993 has not been negligent in maintaining reasonable security standards.

Nothing in this Agreement excludes or limits gb993's liability for fraud, gross negligence, or any other liability that cannot be lawfully excluded or limited.

gb993 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into this Agreement by reference. By accepting these Terms & Conditions, you also acknowledge and accept the gb993 Privacy Policy.

gb993 uses your personal data to operate your account, process transactions, comply with legal obligations, prevent fraud, and communicate with you about your account and relevant promotions. gb993 does not sell your personal data to third parties. For full details on how gb993 handles your personal information, your rights as a data subject, and how to submit a data request or complaint, please refer to the Privacy Policy.

gb993 is committed to providing a safe and responsible gaming environment for all players. Gambling is intended to be an enjoyable form of entertainment. If gambling ceases to be enjoyable or begins to negatively affect your finances, relationships, or mental health, gb993 encourages you to take immediate action.

The following responsible gaming tools are available to all registered gb993 players at no cost:

• Deposit limits: Set a daily, weekly, or monthly cap on the total amount you can deposit into your gb993 account.
• Session time reminders: Receive notifications after a specified duration of continuous play.
• Cooling-off period: Temporarily restrict access to your account for a defined period (24 hours to 30 days).
• Self-exclusion: Permanently or indefinitely exclude yourself from the gb993 Platform. Self-exclusion requests are actioned promptly and take effect immediately upon confirmation.

gb993 enforces the 21+ age restriction without exception and will act on credible reports that a registered player may be underage. For more information, please visit the Responsible Gaming page or contact gb993 support directly.

gb993 reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes will be published on this page with an updated effective date. Where an amendment materially affects player rights or obligations, gb993 will endeavour to notify registered players in advance via registered contact details.

Continued use of the gb993 Platform after the publication of any updated terms constitutes your acceptance of the revised Agreement. If you do not accept the revised terms, you must cease using the Platform and contact gb993 support to close your account.

gb993 may suspend or terminate any player account at its sole discretion, including where:

• There is reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms & Conditions.
• A player is found to be ineligible under Section 2 of this Agreement.
• A player has engaged in prohibited activities as described in Section 7.
• A regulatory, legal, or compliance obligation requires gb993 to restrict access to the Platform in a given jurisdiction.

Upon termination for cause, gb993 reserves the right to withhold any outstanding balance pending investigation. If no fraudulent activity is confirmed, the verified balance will be returned to the player via their registered payment method.

This Agreement is governed by the principles of fair dealing and the internal policies of gb993. Any disputes arising from this Agreement that cannot be resolved through gb993's standard complaints procedure should be submitted in writing to: [email protected].